In pursuing a successful career, we often find ourselves navigating uncharted waters, driven by the desire to make a mark and shine brightly in our chosen fields. Along this journey, we encounter a potent yet often overlooked tool that can elevate our growth to dazzling heights: feedback. Just as a diamond undergoes a metamorphosis from raw to radiant brilliance, our career journey is enriched by the valuable insights shared by those around us.

Once upon a time, I inherited a team where negativity was the norm. Most staff spend their time gossiping about management and colleagues. There was a mood of a cemetery in the office. Defiance and mistrust were omnipresent. The challenge ahead was monumental. To overcome it, I used a powerful management weapon that never fails: positivity.